Reuter: Customer Journey Analysis for eCommerce Shop
Analysis of the consumer behavior of the Swiss and alignment of the customer journey with more than 80 concrete measures and fields of action for all touchpoints of the customers of the online specialized trade for bathrooms and sanitary facilities.
Bertschi Café: Design concept and eCommerce strategy
Faktor K redesigned the advertising materials and the e-commmerce store with a high focus on the customers. For marketing, we relied on end-to-end social media templates, a customer-centric theme plan, and performance marketing via Google Ads and social ads.